Privacy Policy

Last Updated: [February 12, 2025]

Introduction

Wiggles and Words ("we," "our," "us") is committed to protecting your privacy and maintaining the security of your personal and health information. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy laws.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, and any details submitted through contact or appointment forms.

  • Health Information (PHI): Medical history, therapy details, or other health-related data provided for therapy services.

  • Non-Personal Information: Browser type, IP address, and website usage data for analytics.

How We Use Your Information

We use collected information to:

  • Provide occupational and speech therapy services.

  • Schedule appointments and respond to inquiries.

  • Improve our website and services.

  • Comply with legal and regulatory obligations.

HIPAA Compliance & Patient Privacy

If you submit health-related information, we follow HIPAA guidelines to protect your data. We:
✅ Store PHI securely with encryption and access controls.
✅ Do not share PHI without consent, except as required by law.
✅ Limit PHI access to authorized personnel only.

Your Rights Under HIPAA

You have the right to:

  • Request access to your health information.

  • Correct or update inaccurate information.

  • Request restrictions on how we use your PHI.

  • File a complaint if you believe your rights have been violated.

Third-Party Services

We may use secure third-party services for scheduling, payments, or analytics. These services have their own privacy policies and comply with HIPAA when handling PHI.

Data Protection & Security

We implement industry-standard safeguards to protect your personal and health information. However, no online transmission is 100% secure. If you prefer, you can contact us by phone for sensitive inquiries.

Cookies & Tracking Technologies

Our website may use cookies or similar tools for analytics and website functionality. You can manage cookie settings through your browser.

Your Choices & Contact Information

You can opt out of communications or request data removal by contacting us. For questions about this policy or your rights, reach out to:

📧 Info@WigglesAndWords.com
📞 (214) 233 - 5021